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Best Western Lake Buena Vista - Disney Springs Resort Area, Lake Buena Vista

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From78US$ /night
Check-in
13Dec2024Select date
Check-out
14Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

2000 Hotel Plaza Boulevard, Lake Buena Vista, Florida, United States, 32830-8406

Best Western Lake Buena Vista - Disney Springs Resort Area is a 3-star hotel located in Lake Buena Vista, providing convenient access to Disney attractions. The 18-story tri-arch building offers panoramic views of the Walt Disney World Resort area. Guests benefit from amenities like free shuttle service to theme parks and complimentary Wi-Fi. Unique offerings include Extra Magic Hours at Disney theme parks for hotel guests.

Location

Situated close to Disney Springs, the hotel offers easy access to shopping and dining local attractions. Complimentary shuttles run every 30 minutes to all four Disney theme parks and Disney Springs. The location is approximately 19 minutes' drive from Orlando International Airport and 11 minutes' drive from Universal Studios Orlando. Epcot and Disney's Hollywood Studios are also within a short drive.

Rooms

The hotel features 308 non-smoking guest rooms, each equipped with premium bedding and laptop-compatible safes. Rooms also provide conveniences such as high-speed internet, flat-screen TVs, refrigerators, and coffee-making facilities. Many rooms include private furnished balconies, offering outdoor space for relaxation. Configurations include options for up to four persons in rooms with two beds.

Eat & Drink

There are three onsite dining options that cater to different tastes. The main restaurant, Traders Island Grill, serves a breakfast buffet that is especially popular with families. A lounge provides both indoor and poolside seating for dining, allowing for a casual atmosphere. Guests can also enjoy quick dining at Pizza Hut Express or the Internet Cafe.

Leisure & Business

The property boasts a heated outdoor pool and a separate kid's pool, alongside a spacious garden gazebo for relaxation. Leisure facilities include a fitness center with basic cardio machines and a business center with meeting space. Families can engage in various outdoor activities and ecotours available nearby. The hotel also has a games room for entertainment.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Balcony Non-Smoking
Max:
4 persons
28 m² 
Bed options:
1 King-size bed
Coffee machine
Balcony
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Queen Room Two Queen Beds Sofa Bed
Max:
5 persons
28 m² 
Bed options:
2 King Size Beds
Coffee machine
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King Room Sofa Bed
Max:
4 persons
28 m² 
Bed options:
1 King-size bed
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Lake Buena Vista 2.0 km
Airports
Orlando International (MCO) 30.5 km
Orlando Executive (ORL) 33.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Sundry/Convenience shop
  • Gift/Newsstand
  • Coffee shop
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Fitness studio

Guest Parking

  • Microwave

Services

  • Free city shuttle
  • Paid valet parking
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Bell staff/Porter

Dining

  • Paid breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business centre

Children

  • Children's pool

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor swimming pool

Room features

  • Wi-Fi in rooms
  • In-room air conditioning
  • In-room safe
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
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Location

2000 Hotel Plaza Boulevard, Lake Buena Vista, Florida, United States, 32830-8406
Map view
2000 Hotel Plaza Boulevard, Lake Buena Vista, Florida, United States, 32830-8406
Nearby
Walt Disney World Maingate East
500 m
Restaurants
Waffle House
980 m
12801 Apopka-Vineland Road
McDonald's
830 m
12549 State Road 535
Earl of Sandwich
1.6 km
1750 E Buena Vista Dr Disney Springs
Taco Bell
860 m
12555 State Rd. 535
Firehouse Subs
920 m
12515 Sr 535 Ste. 515
Mexas Tacos
2.1 km
8788 Vineland Ave Suite B
Burger King
980 m
12491 Apopka Vineland Rd
Flippers Pizzeria
970 m
12525 State Road 535
Chick-fil-A
1.8 km
13448 South Apopka Vineland Road

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Friendly staff
Great location
Ongoing renovations
Limited dining options
7.0/10
Very good
Rooms
6.3
Location
8.2
Service
8.1
Dining
5.7
Guest reviews
7.0/10
based on 38 reviews
8.2
8.2/10based on 1450 reviews
William
United Kingdom, June  2024
7.0/10

Our stay was a mixed experience. The rooms were a good size for our family, but they felt dirty even after cleaning, some with balconies offering a view of fireworks around 4 in the afternoon. The service was warm and welcoming, but there is room for improvement in staff attitude. The location was awesome for Disney Springs and park access, though surrounding hotels were more well-kept. The dining options were limited but great value for starting the day near Disney Springs. Facilities were decent but could use some enhancements.

Rooms
7.0
The rooms were a good size for our family, but unfortunately felt dirty even after they were cleaned; some had balconies with a view of fireworks around 4 in the afternoon.
Service
6.0
The service felt like being welcomed by an old friend, but better staff attitudes are needed for an improved experience.
Location
8.0
The location was awesome, with easy access to Disney Springs and shuttle service to the parks, but lacked the upkeep of neighboring hotels.
Dining
7.0
The dining options were a bit limited, but a great way to start the day at good value near Disney Springs.
Facilities
7.0
The facilities were decent, though some enhancements could make the stay even more enjoyable.
Alec
United Kingdom, June  2024
5.4/10

The room was small and located right at the end of the corridor with a large, very noisy air conditioning unit right outside our door. The service provided by Eduardo and the entire staff was always helpful and informative. The location was convenient, minutes away from I4, although there was some construction noise in the background. The dining experience was pretty terrible, despite paying for parking being included in our price. The facilities were lacking in keeping up with other hotels along the block.

Rooms
5.0
The room was small and noisy, located right at the end of the corridor.
Service
8.0
Eduardo and the entire staff were always helpful and informative.
Location
7.0
The location was convenient, minutes away from I4, but had some construction noise in the background.
Dining
5.0
The dining experience was pretty terrible, despite paying for parking being included in our price.
Facilities
5.0
The facilities were not kept to the standards of other hotels along the block.
Neil
United Kingdom, May  2024
7.4/10

I had such a great one-night stay at this hotel. The room was ideal for our family of 5, with a fridge and microwave which was super convenient. We even had a theme park view room and could see fireworks in the distance, though some updating and extra amenities like lotion and safes in the room would have been nice.

Rooms
8.0
The rooms are decent and spacious, with a pull-out sofa for our family of 5.
Service
9.0
The service was exceptional, from preparing a wonderful meal upon our request to always being friendly and accommodating. The parking area was convenient and picturesque.
Location
7.0
The hotel is in an ideal location for visiting the parks and Disney Springs, with great bus service and extra magic hours. However, ongoing renovations and construction noise were a downside.
Dining
6.0
While the dining was good, it felt a bit overpriced, especially when compared to park food prices. Limited early morning options were a drawback.
Facilities
7.0
The facilities were satisfactory, but some basic amenities could be improved. The pool was nice, but additional features would enhance the overall experience.
Friendly staff
Ongoing renovations
Henry
United Kingdom, May  2024
6.0/10

The hotel rooms were equipped with a coffee machine and a big fridge but were outdated. Despite being ready, they were sooooo loud with people screaming and kids crying, making it nearly impossible to sleep. The parking situation was frustrating, as it needed to be paid for every night for seemingly no reason as there wasn't much to do besides a pool with a faulty ladder. One positive was that my kid found the room equipped with a coffee machine and a big fridge.

Rooms
5.0
The rooms were sooooo loud with people screaming and kids crying, making it hard to sleep. Outdated with parking that needed to be paid every night for no apparent reason, despite being ready. One positive aspect was the availability of a coffee machine and a big fridge.
Service
9.0
The service was fantastic with staff working diligently and offering to send back lost items at no cost. Super friendly and helpful throughout.
Location
8.0
The location was what I liked the most, very close to everything, within walking distance of Disney Springs which was convenient. It also had nice, wide sidewalks, but seemed dirty and lacked maintenance.
Dining
5.0
The dining was too high priced, with no free breakfast or even coffee. Snacks were also pricey. Professional and courteous staff but overall too expensive.
Facilities
6.0
The facilities had some shortcomings with a pool ladder in disrepair, but the accommodations were available and in working condition.
clean
loud
Lionel
United Kingdom, April  2024
7.8/10

The hotel has its highs and lows. The rooms were always clean, which I appreciated as I'm a clean freak, but they were very outdated and missing a lamp. Despite feeling secure, it was hard to close the room properly. The location was fantastic for Disneyworld and close to places with better prices than on Disney property.

Rooms
7.0
The rooms were always clean, catering to my clean freak habits, but they were very outdated and missing a lamp.
Service
8.0
The service here was amazing, making me feel very welcome all the time, except for the check-in experience that wasn't very friendly.
Location
9.0
The location was great for Disneyworld and conveniently close to the I4 highway for easy access to the area.
Dining
8.0
The dining options were good with an omelette area and traditional breakfast items, but make sure to watch out for time share booths on site.
Facilities
7.0
The facilities were decent, but it was hard to pull closed the room and ensure it was secure.
Cleanliness
Outdated rooms
Tony
United Kingdom, April  2024
6.8/10

My stay at this hotel was a mix of positives and negatives. The rooms, although clean, could use some updating and lacked basic amenities like lotion and room safes. However, they were conveniently close to Disney Springs. On the downside, my room was located right over a construction site, which was a bit bothersome.

Rooms
7.0
The rooms were clean and close to Disney Springs.
Service
9.0
The service was super friendly, courteous, and helpful. The staff had big attitudes about it and were very nice and helpful.
Location
8.0
The location was great, especially for visiting Disney Springs and being near outlets. However, the transportation to the parks was a bit far, and there were scratches and cobwebs around.
Dining
5.0
The dining experience was not the best. The prices were high, and the food was overpriced. The only positive was the miso soup.
Facilities
6.0
The facilities were acceptable, although some areas were in need of maintenance.
Clean rooms
Overpriced dining
Leslie
United States, April  2024
8.8/10

I absolutely loved my stay at this hotel! The room was clean and comfy, with a great view of the theme parks from the small balcony. The location was superb, close to the parks with convenient transport options. However, the wet towels on the floor were quite off-putting. Overall, a fantastic place to stay without needing a car.

Rooms
9.0
The room with 2 queen beds was very clean and comfortable, and I enjoyed the mini fridge and small balcony facing the theme parks. The separate changing area with a large mirror was a nice touch.
Service
9.0
The staff was incredibly helpful and prompt, offering assistance with luggage and even flagging down a shuttle for us to avoid a long wait. Their dedication to service was outstanding.
Location
9.0
The location was nearly perfect, providing easy access to Disney attractions while also being close to more affordable options outside the park. The shuttle services were a great convenience.
Dining
8.0
The dining experience was fantastic! The waitresses were friendly, and the breakfast was a great value for money. I wish there were more dining options, but the quality made up for it.
Facilities
9.0
The facilities were top-notch, especially the free city shuttle service and the availability of tours/ticket assistance. The only downside was the lack of housekeeping availability later in the day.
Ernest
United Kingdom, April  2024
7.4/10

I had a mixed experience at this hotel. The room was wonderful as we could see the fireworks from the Magic Kingdom and EPCOT from our balcony, but it was nothing special overall. I was fine with the stay, but the construction going on was a downside that I was not aware of until arrival.

Rooms
7.0
The room provided a fantastic view of the fireworks from Magic Kingdom and EPCOT, but otherwise, it was nothing special.
Service
9.0
The staff here are really helpful and friendly. They even accommodated an early check-in so we could rest before the Christmas party.
Location
8.0
The location is convenient to Disney Parks and local shopping centers. It's within minutes of the highway, making it easy to explore the area.
Dining
6.0
The dining experience was average for the price. I found it a bit expensive considering there were no complimentary breakfast or bell hops available.
Facilities
7.0
The overall facilities were okay. Nothing extraordinary stood out during my stay.
James
United Kingdom, April  2024
6.2/10

I was thrilled with the hotel's convenient location just a stone's throw away from Disney Springs and its outstanding service provided by Kenneth and Adrian. However, the room had a very strong stale smoke smell which was quite unpleasant, and the dining options left much to be desired with overpriced selections.

Rooms
5.0
The room had a very strong stale smoke smell, which was disappointing.
Service
9.0
The service was fantastic, especially thanks to Kenneth and Adrian.
Location
9.0
The hotel is perfectly situated near Disney Springs, making it ideal for visiting Walt Disney World.
Dining
5.0
The dining options were overpriced and not satisfying.
Facilities
6.0
The facilities provided were average.
John
United States, March  2024
8.2/10

My stay at this hotel was a mix of positives and negatives. The rooms were equipped with all the amenities needed for a comfortable stay, which was a nice change from our previous accommodations. However, the condensate stains on the ceiling were a bit off-putting. The service, especially thanks to Kenneth and Adrian, was superb, making us eager to return every time we visit Disney. The hotel's location is outstanding for anyone visiting Walt Disney World, offering great views of the Magic Kingdom and convenient access to both Disney and off-property attractions. The dining options were decent but a bit pricey for what was offered. Overall, a decent stay with some room for improvement.

Rooms
7.0
The rooms had all the amenities needed for a comfortable stay, with a nice sofa and a King bed providing a refreshing change.
Service
9.0
The staff, especially Kenneth and Adrian, went above and beyond to ensure we had a great stay and even flagged a shuttle for us, which was greatly appreciated.
Location
10.0
The hotel's location is outstanding, facing the Magic Kingdom with great views of the fireworks and close to both Disney and off-property attractions.
Dining
7.0
The dining options were decent but a bit pricey compared to other nearby alternatives.
Facilities
8.0
The facilities at the hotel were sufficient for a pleasant stay.
Samuel
United States, March  2024
6.8/10

I had a mixed experience at this hotel. The rooms were large and comfortable but in need of updating and lacked some basic amenities. On the bright side, the service was friendly overall, but there were moments of cold attitudes. The dining options had limited hours and were not worth the additional charges, however, the facilities were decent.

Rooms
7.0
I found the rooms to be spacious and comfortable, although they could use some updating and lacked basic amenities like lotion and safes.
Service
7.0
The service was generally friendly and accommodating, but there were a few instances of colder attitudes, especially from one Assistant General Manager.
Location
8.0
The location was ideal for Disney access and within walking distance to Disney Springs.
Dining
5.0
The dining options were disappointing with limited hours and additional charges that were not justified.
Facilities
7.0
The facilities were decent overall.
Michael
United States, March  2024
6.8/10

My stay at the hotel was a mixed experience. The rooms are clean and nicely decorated, with comfortable beds, but they were freezing cold. The staff were friendly and helpful, but the service at times felt rushed. The location is perfect for access to Disney and Disney Springs, but it might need some updates. The dining options were good but had some limitations. Overall, a decent stay with a few areas for improvement.

Rooms
7.0
The rooms are clean and nicely decorated, with comfortable beds and pillows that don't go completely flat as soon as you put your head on them. However, I found them freezing cold and noticed some condensate stains near the dirty AC intake.
Service
6.0
The staff were very friendly and helpful, although at times it seemed like they were in a rush. Unfortunately, one member of the staff had a rude attitude due to a family emergency.
Location
8.0
The location is perfect for access to Disney and Disney Springs. It's great for the price but may need some updates in the future.
Dining
6.0
The dining options were good, but there were some limitations, like the breakfast not opening early enough. The buffet was a bit overpriced for what it offered.
Facilities
7.0
The hotel offers various facilities like car hire, dry cleaning, and a free city shuttle. However, there is room for improvement in terms of service and cleanliness.
Comfortable beds
Cold rooms
Tom
United Kingdom, February  2024
6.2/10

The hotel room was just standard and barely clean with some maintenance issues, but the service was friendly at check-in. The location was convenient for Disney Springs and Disney World, while the dining experience had helpful staff but limited breakfast options.

Rooms
5.0
The room was just standard, with some cleanliness issues and poor lighting.
Service
8.0
The service at check-in was very friendly.
Location
7.0
The location was great for Disney Springs and Disney World.
Dining
6.0
The dining experience had good staff but limited breakfast options.
Facilities
6.0
The hotel offers car hire, laundry, and tours/ticket assistance.
Wendy
United States, February  2024
5.6/10

My stay at the hotel was quite disappointing. The rooms had a balcony and a sofa outside, but unfortunately, multiple things were broken, making it not family-friendly and not worth the money spent. The noise levels were unbearable, with constant disturbances from loud guests and children starting early in the morning. The parking situation was also frustrating, requiring payment every night for a resort that lacked entertainment options, except for a pool with maintenance issues.

Rooms
5.0
The room with a balcony and sofa outside was not up to par with broken items, making it not family-friendly and overpriced.
Service
7.0
The service, however, tried to make amends by comping one of our nights and accommodating our requests like flagging down a shuttle off-route to reduce our wait time. The Young Lady, Charlyn Perez-Noble, was particularly helpful with our needs.
Location
8.0
Despite its shortcomings, the hotel's location was convenient, with easy access to a bus to Disney and proximity to both on-property and off-property attractions. The pedestrian-friendly area with ample shade trees made strolls enjoyable.
Dining
5.0
Unfortunately, the dining options were not worth the additional cost, and the quality did not match the price. Guests might find better alternatives outside the hotel.
Facilities
5.0
Facilities such as parking, pool, and other amenities were lacking in quality compared to what one would expect from a resort. The pool ladder's screws falling out could pose safety concerns.
Convenient Location
Poor Room Condition
Hannah
United Kingdom, February  2024
8.4/10

I had a wonderful stay at the hotel, offering spectacular views of the EPCOT and Magic Kingdom fireworks from my balcony and delightful sunrises and sunsets. The room was immaculate, and the bed provided a comfy rest. The amenities were sufficient, including a mini-fridge and ice, along with three convenient mirrors for getting ready.

Rooms
9.0
The room was clean and the bed was comfortable, offering a great view of the fireworks.
Service
9.0
The staff was incredibly friendly and accommodating, going above and beyond to ensure a pleasant stay. They even lent me an extension cord for my kids' Christmas lights.
Location
9.0
The location was ideal, close to Disney parks, downtown, and convenient for dining and shopping at Disney Springs.
Dining
7.0
The dining experience was friendly, courteous, and attentive, although slightly overpriced compared to similar options in the area.
Facilities
8.0
The facilities were well-maintained and provided everything needed for a comfortable stay.
Great location
Slightly overpriced dining
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13Dec2024Select date
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Rooms and Guests2 Guests, 1 Room